Frequently asked questions.

In-stock orders placed before 2 PM ET ship the same business day; everything else ships within one business day. Standard Shipping is a flat $6.99, and it is free on orders of $125 or more (after any discounts).

We currently ship within the United States. International availability is expanding — check the shipping policy for the latest list of destinations.

Every order ships discreetly with no product branding on the outside. Lyophilized vials are protected for transit and tracked from dispatch to delivery.

Yes. Every batch is independently analyzed by HPLC and the full Certificate of Analysis is published on each product page. You can verify purity and identity before you place an order.

Lyophilized peptides are stable at room temperature for short periods, but for long-term storage keep them at −20°C. Once reconstituted, refrigerate at 2–8°C and use within the recommended window.

Reputable labs slightly overfill, which is why our COAs often report a measured value just above the label (e.g. 10.45 mg on a 10 mg vial). For dosing, use the labeled strength unless your COA states otherwise.

We currently accept Zelle, Venmo, and Cash App. Payment instructions are provided immediately after checkout, and your order begins processing once payment is received.

Yes. The entire site runs over 256-bit SSL and we never store card details — because no cards are processed. Your order information stays private.

Unopened products may be returned within 30 days of delivery. For research integrity, opened vials can’t be accepted. Full details are in our return policy.

Contact us within 48 hours of delivery with your order number and a photo. We’ll make it right with a replacement or refund.